Deposit and Withdrawal Policy
Trading in any investment opportunity that may generate profit requires Oxarta customers to deposit funds into their online account. Profits may be withdrawn from the online account in accordance with this Deposit & Withdrawal (WD) Policy and the generally applicable Terms and Conditions.
Deposits
You, the Client, must perform all deposits from a single source (e.g., one bank account). This account should be in your country of residence and registered in your name.
To certify the authenticity of a SWIFT confirmation, it must be sent to Oxarta to confirm the origin of the funds to be used for trading.
If you fail to comply with this WD Policy, you may be restricted from depositing funds via Bank/Wire Transfer.
If you have not logged in and traded from your account within six (6) months (“Dormant Account”), your account will be subject to a deduction of 10% each month (the “Dormant Fee”).
Withdrawals
According to generally accepted AML rules and regulations, withdrawals must be made only through the same bank account or credit/debit card used to deposit the funds.
Unless otherwise agreed, withdrawals will be made in the same currency as the original deposit.
When using alternative payment methods for deposits or withdrawals, additional fees and restrictions may apply. Withdrawal processing and handling fees will be deducted from the withdrawal amount. The current fee schedule is available from Oxarta upon request.
Oxarta may execute withdrawals to a different facility than the one used for the deposit only when required under Anti-Money Laundering regulations. Additional documentation or information may be required before processing.
Withdrawal Fees
Wire Transfers: 50.00 USD/GBP/EUR
Credit Cards: 25.00 USD/GBP/EUR + processing fee of 10.00 USD / 7.00 EUR / 5.00 GBP
ePayments: 25.00 USD/GBP/EUR
A levy of 10% of the withdrawal amount will be charged on:
Withdrawals from accounts with less than 200 in turnover
Withdrawals from unverified accounts
Minimum Withdrawals:
Wire transfers: 250.00 USD/GBP/EUR
Other methods: 100.00 USD/GBP/EUR
Non-Deposited Funds
Funds credited to a Client’s account may include agreed or voluntary bonuses, incentives, or other amounts not directly deposited by the Client or earned from trading (“Non-Deposited Funds”).
Unless otherwise explicitly agreed, Non-Deposited Funds are not available for withdrawal.
Bonuses can only be withdrawn after executing a minimum trading volume of 25 times the deposit amount plus the bonus issued.
Withdrawal Requests
To process a withdrawal request, the Client must:
Log in to their account via the Oxarta website.
Open a withdrawal request, fill in the required details, and complete the withdrawal form.
Sign the printed form (if applicable).
Ensure all compliance documentation has been received and approved by Oxarta.
The beneficiary name must match the name on the trading account. Requests to transfer funds to third parties will not be processed.
Processing Time
Withdrawal requests are typically processed by Oxarta within 2–5 working days after receipt and approval.
Funds may take additional time to appear in your account due to the processing times of banks or credit card companies. This can range from 2 to 14 working days or more, depending on the payment method and institution.
Additional Conditions
All deposits and withdrawals are subject to AML compliance checks.
Fees charged by intermediary banks are the responsibility of the Client.
Currency exchange rates may apply if transactions are made in currencies other than the account’s base currency (USD, EUR, GBP).
Refund and Return Policy
Oxarta reserves the right to block access to the Secure Client Area, suspend trading activity, cancel withdrawal requests, or process refunds if the source of funds or the Client’s activities violate AML or counter-terrorist financing laws.
If no trading activity is recorded within one month of deposit, Oxarta may return the funds to the original payment method. Refunds will only be sent to the same payment method originally used by the Client.
Clients are prohibited from initiating chargebacks for transactions already credited to their trading account. Any such action will be treated as a breach of the Terms of Service.